Knowing that the teams in the cruise terminals are the first and last impressions of the cruise ship guests gives our teams ample motivation! They know that a kind and knowing smile, along with enthusiasm and professionalism put the guests in the right frame of mind as they start or end their vacations.

From the moment we welcome cruise guests, we demonstrate an unmatched level of customer service and attention to detail. We work harmoniously with cruise terminal management and ship’s agency service teams to provide a perfectly organized client and guest experience from beginning to end.