Nobody arrives in Venice and sees the city for the first time. Depicted and described so often that its image has become part of the European collective consciousness, Venice can initially create the slightly anticlimactic feeling that everything looks exactly as it should. The water-lapped palaces along the Canal Grande are just as the brochure photographs made them out to be, Piazza San Marco does indeed look as perfect as a film set, and the panorama across the water from the Palazzo Ducale is precisely as Canaletto painted it. 

The sense of familiarity soon fades, however, as details of the scene begin to catch the attention - an ancient carving high on a wall, a boat being maneuvered round an impossible corner, a tiny shop in a dilapidated building, a waterlogged basement. And the longer one looks, the stranger and more intriguing Venice becomes.

Composed of 117 islands in the Venetian Lagoon and held together by a series of canals, Venice is like no other city in the world. Established more than 1,000 years ago by seafarers and Roman refugees, this magnificent city continues to be the heart of Italian culture as well as a mecca for hopeless romantics.

The One Thing You Don't Want to Miss

Probably the most famous site in Venice is St. Mark's Basilica. Built to enshrine St. Mark's body in the 9th century, it was rebuilt in the 11th century with a new, spectacular edifice. The interior is clad in wonderful mosaics and holds statues, icons and its famous horses, brought to St. Mark's after the 4th Crusade in 1204.

Other Fun Things to Do

Explore the Doge's Palace, the official residence of the Venetian ruler, founded in the 9th century. See its famous Bridge of Sighs, linking the palace to the state prisons.
Take a walking tour through the quaint cobblestone streets and across the endless Venetian bridges to discover the intimate details that make Venice so unique.
Enjoy a gondola ride through the canals as you relax and absorb the surroundings.

Get a Taste of Local Flavor

Italians rarely shop in supermarkets. Instead, most prefer specialty stores. You can buy cakes at the pasticceria, milk at the latteria, and pasta, ham and cheese at an alimentari. It's a fun and interesting way to shop, and you'll find that the food is always fresh and delicious.

CITY TRANSPORT

Venice has two interlocking street systems - the canals and the pavements - and contrary to what you might expect, you'll be using the latter for most of the time. Apart from services #1 and the #82, which cut through the city along the Canal Grande, the water-buses skirt the city centre, connecting points on the periphery and the outer islands. In many cases the speediest way of getting around is on foot . Distances between major sights are sometimes tortuous but extremely short (you can cross the whole city in an hour), and once you've got your general bearings you'll find that navigation is not as daunting as it seems at first.

WATER BUS

A water-bus is the quickest way of getting between far-flung points, and even in cases where it might be quicker to walk, a canal trip is sometimes the more pleasant way of covering the distance. The lack of clear numbering on many of the boats is confusing at first, and the ACTV map of the lagoon transport system seems at first glance to resemble the wiring diagram of a telephone exchange, but in fact the routes are pretty straightforward.

There are two basic types of boat: the vaporetti , which are the lumbering workhorses used on the Canal Grande stopping service and other heavily used routes, and the motoscafi , smaller vessels employed on routes where the volume of traffic isn't as great (at the moment this means the two 'circular routes' - #41/42 and #51/52). On both types there's a flat-rate fare of L6000/3.10 for any one continuous journey (unless it's a traghetto journey in which case the fare is L3000/1.65); a return ticket costs L10,000/5.17.

Tickets are available from most landing stages, from tabacchi , from shops displaying the ACTV sign, at the airport, from the main tourist office, and from the two ACTV public offices - at Piazzale Roma (daily: summer 6am-midnight; winter 6am-8pm), and in Ramo dei Fuseri, close to the northwest corner of the Piazza (Mon-Fri 7.30am-6pm, Sat 7.30am-1pm). The Ramo dei Fuseri office is your best source of free up-to-date colour maps of the main routes, as the tourist offices seem to run out of them very quickly. In the remoter parts of the city, you may not be able to find anywhere to buy a ticket, particularly after working hours, when the booths at the landing stages tend to close down; tickets can be bought on board at the standard price, as long as you ask the attendant a soon as you get on board; if you delay, you could be liable for a L26,000/13.46 spot-fine.

TRAGHETTI

There are only three bridges along the Canal Grande - at the train station, Rialto and Accademia - so the traghetti (gondola ferries) that cross it can be useful time-savers. Costing just L700, they are also the only cheap way of getting a ride on a gondola, albeit a stripped-down version, with none of the trimmings and no padded seats - it's de rigueur to stand in the traghetto gondolas. The gondola traghetti across the Canal Grande are as follows, in summer: San Marco-Salute (daily 9am-noon & 2-6pm); Santa Maria del Giglio-Salute (Mon-Sat 9am-7pm); Ca' Rezzonico-San Samuele (Mon-Sat 7.40am-1.20pm); San Tomà-Santo Stefano (Mon-Sat 7am-8.50pm; Sun 8am-7.50pm); Riva del Carbon-Riva del Vin (near Rialto; Mon-Sat 8am-2pm); Santa Sofia-Rialto (Mon-Sat 7am-8.50pm; Sun 8am-7.50pm); San Marcuola-Fondaco dei Turchi (Mon-Sat 7.30am-1.30pm); train station-San Simeone (Mon-Sat 7.45am-1.30pm). In the winter months it's common for traghetti to cease operating earlier than the times indicated above, or even to be suspended altogether.

In addition to these, some vaporetti and motoscafi operate as traghetti across the Canal Grande and over to the nearer islands: for example, if you want to go from San Zaccaria over to San Giorgio Maggiore, you need only pay the lower traghetto fare of L3000. If your journey is a short single-stop trip across a body of water, a traghetto fare almost certainly applies, even if it's not shown on the tariff list on the ticket booth .

GONDOLAS

The gondola , once Venice's chief form of transport, has become an adjunct of the tourist industry and the city's biggest cliché. That said, the gondola is an astonishingly graceful craft, perfectly designed for negotiating the tortuous canals, and an hour's slow voyage through the city can give you a wholly new perspective on the place. To hire one costs L120,000/¬62 per fifty minutes for up to six passengers, rising to L150,000/¬77.47 between 8pm and 8am; you pay an extra L60,000/¬30.99 for every additional 25 minutes, or L75,000/¬38.74 from 8pm to 8am. Further hefty surcharges will be levied should you require the services of an on-board accordionist or tenor - and a surprising number of people do, despite the strangulated voices and hackneyed repertoire of most of the aquatic Carusos. Even though the tariff is set by the local authorities, it's been known for some gondoliers to try to extort even higher rates than these - if you do decide to go for a ride, establish the charge before setting off.

To minimize the chances of being ripped off by a private individual making a few million lire on the side, only take a boat from one of the following official gondola stands : west of the Piazza at Calle Vallaresso, Campo San Moisè or Campo Santa Maria del Giglio; immediately north of the Piazza at Bacino Orseolo; on the Molo, in front of the Palazzo Ducale; outside the Danieli hotel on Riva degli Schiavoni; at the train station; at Piazzale Roma; at Campo Santa Sofia, near the Ca' d'Oro; at San Tomà, to the east of the Frari; or by the Rialto Bridge on Riva Carbon. Your gondolier will assume that you'll want to be taken along the Canal Grande or across the Bacino di San Marco, but you'll probably not be making the best use of the opportunity if you opt for one of these: for one thing, these major waterways look much the same from a vaporetto as from a gondola; and for another, the gondola will tend to get bashed around by the wash from the bigger boats. Better to choose a quarter of the city that has struck you as being particularly alluring, head for the gondola stand that's nearest to it, and ask to be taken there - a gondola displaces so little water, and the gondoliers are so skilful, that there's hardly a canal in the city that they can't negotiate.

WATER TAXIS

Venice's water-taxis are sleek and speedy vehicles that can penetrate all but the shallowest of the city's canals. Unfortunately their use is confined to all but the owners of the deepest pockets, for they are possibly the most expensive form of taxi in western Europe: the base rate is L27,000/¬14 for seven minutes, then L500/¬0.24 for every extra fifteen seconds. All sorts of additional surcharges are levied as well - L3100/¬1.55 for each extra person if there are more than four people in the party; L2200/¬1.04 for each piece of luggage over 50cm long; L8500/¬4.20 for a ride between 10pm and 7am. There are three ways of getting a taxi: go to one of the main stands (in front of the Piazzetta and at the airport), find one in the process of disgorging its passengers, or call one by phone (tel 041.522.2303, 041.522.8538 or 041.523.2473). If you use the phone, the taxi will have L8000 on the clock when it arrives.

DINING

Not long ago the reliable judges of the Accademia della Cucina ventured that it was "a rare privilege" to eat well in Venice, and there's more than an element of truth to Venice's reputation as a place where mass tourism has produced homogenized menus and slapdash standards. Venice has fewer good moderately priced restaurants than any other major Italian city, it has more really bad restaurants than any other, and in some of the expensive establishments you're paying not for a fine culinary experience but for the event of dining in a posh Venetian restaurant. However, things have been getting better, an improvement due in part to the efforts of the Ristorante della Buona Accoglienza, an association of restaurateurs determined to present the best of genuine Venetian cuisine at sensible prices. In the Venetian context, "sensible" means in the region of L50,000/¬25 per person, but even in the lower price ranges there are plenty of acceptable little places hidden away in the city's quieter quarters - and some are rather more than merely acceptable. And of course, pizza is a reliable standby if you're watching your budget, though - as with all restaurants in Venice - the general rule is that places within two hundred metres of the Piazza get so much tourist traffic that they don't have much incentive to make an effort.

More than anywhere else in Italy, the division between bars and restaurants is often difficult to draw. A distinctive aspect of the Venetian social scene is the bácaro , which is essentially a bar but also serves a range of snacks called cicheti (some times spelled ciccheti ); the array will typically include polpette (small beef and garlic meatballs), carciofini (artichoke hearts), hard-boiled eggs, anchovies, polipi (baby octopus or squid), and sun-dried tomatoes, peppers and courgettes cooked in oil. Some bácari also produce one or two more substantial dishes each day, such as risotto or seafood pasta. Most bars of this type are long-established places, but in recent years there's been something of a bácaro revival, and you're more likely to find a seating area in these newer establishments; in the older ones it's more usual to eat standing up, or seated on stools at a ledge. Virtually all bars will have a selection of plump tramezzini (sandwiches) at lunch time.

As enticing as the city's bars are its cafés and pasticcerie (most of which also serve alcohol), where a variety of waistline-threatening delicacies are on offer, and there aren't too many nicer things you can do to your taste buds than hit them with a coneful of ice cream from Paolin or Nico . Stocking up for an alfresco lunch, you'll be spoiled for choice at the stalls of the Rialto and the smaller markets pitched in a number of Venice's campi, whilst there's a host of tempting alimentari to supplement supplies.

As elsewhere in Italy, take-away pizza is all over the place, but most of it is pretty miserable fare in Venice - you'd be better advised to sit down in a pizzeria or have a snack in a bar. The widest range of take-out pizza slices ( pizza al taglio ) and pies is offered by Cip Ciap , across the canal from the west side of Santa Maria Formosa, at Calle Mondo Nuovo 5799 (9am-9pm; closed Tues) - their spinach and ricotta pie is especially tasty and filling. Next best choice is the simple take-away place over on the other side of the Canal Grande at Calle della Madonetta 1463, a few metres north of Campo San Polo.

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